By accessing or purchasing from our website, you agree to the following terms and conditions:
1. Product Use:
Our products are sold for personal use only. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult with a healthcare professional before using any herbal product, especially if you are pregnant, nursing, taking medication, or have a medical condition.
2. Pricing & Availability:
All prices are listed in USD and are subject to change without notice. Availability of products may vary and cannot be guaranteed.
3. Intellectual Property:
All content, branding, product names, logos, and designs are the intellectual property of Poisons & Placebos and may not be used without permission.
4. Limitation of Liability:
By purchasing from us, you agree that Poisons & Placebos shall not be liable for any damages arising from the use or misuse of our products.
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Return Policy – Money Back GuaranTEA
We stand by our craft. If for any reason you’re not satisfied with your tea or herbal product, reach out within 14 days of receiving your order, and we’ll make it right.
• Money Back GuaranTEA:
We’ll either offer you a replacement or a full refund (minus shipping) on your first order if you’re genuinely unsatisfied. After the first order, all sales are final.
• Eligibility:
To be eligible for the Money Back GuaranTEA, the request must be made within 14 days of delivery, and the product must be at least half full.
(This ain’t no scam. If you drank the whole bag, you liked it.)
• How to request a refund:
Email us at [your email] with your order number, reason for dissatisfaction, and a photo of the product.
• No Returns:
Due to the nature of our products, we do not accept returns. Refunds or replacements will be handled via the Money Back GuaranTEA process.
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Shipping Policy
• Processing Time:
Orders are processed within 2-5 business days.
• Shipping Time:
Delivery times vary by location but typically take 3-7 business days within the U.S.
• Lost or Damaged Packages:
If your package arrives damaged or doesn’t arrive at all, contact us at [your email] within 14 days of your expected delivery date. We’ll work with you to resolve the issue.